How do I order meals through my Home Care Package?Updated 2 years ago

The simplest way to get started is by speaking with your Home Care Package Provider about what's included in your package. Your provider will then send us a Service Request with your details outlining what can be included.

A Home Care Package (HCP) is one form of aged care funding provided by the Australian Government. It helps you to pay for services that enable you to remain independent, safe, and well at home.

After you've spoken to your Home Care Package Provider and they have sent us a Service Request, one of our friendly team members will give you a call to help get you started. If you are technically savvy, you may want to order online using a special discount code set up just for you or you can place an order over the phone.

In most cases, when the order is placed, the participant pays 30% for the cost of ingredients and we then bill your package 70% for the preparation and delivery of the total cost of the order.

If you have any questions, please feel free to get in touch with us at [email protected]