Is my food safe when it arrives?Updated 14 days ago

Yes — our meals are delivered chilled. They're safe to eat once heated as per the packaging instruction, or to store in your fridge until the use-by date.

If your delivery has been left outside and you're unsure how long it's been there, check that the packaging is still cold to the touch and the seal is intact. If in doubt, contact us at [email protected] and we'll advise.

We also offer our HeyDay range, which includes meals, soups and desserts that are delivered frozen and should be stored in the freezer.